Privacy & Data Questions Answered
Yes. Log into your account, go to Settings → Privacy & Data, and select Download My Information. You can also email our support team to request a full data export. Requests are processed within 5–10 business days.
We retain your personal data for one year after account closure to handle disputes and refunds. Payment records are kept per Indonesian law, typically 5–7 years. After that period, all data is securely deleted.
No. Your DANA, OVO, GoPay or QRIS details are shared only with the payment provider itself to process your deposit or withdrawal. rajakadal slot does not sell, market or share your payment data with any other party.
We use essential cookies to keep you logged in and secure, plus analytics cookies to see how you use the lobby. You can disable non-essential cookies in your browser settings, though this may limit platform features. Where local law permits, you can manage cookie preferences in Settings.
Reach out via live chat, email, or the contact form in Settings. Our data protection team will respond within 5–10 business days. If you believe your rights under local law have been violated, you can also lodge a complaint with your local data authority.
No. We do not sell your information to marketing companies or data brokers. Your email and phone are used only by rajakadal slot to send account updates, payment confirmations and security alerts — never shared for marketing purposes by outside parties.
We encrypt your login credentials, monitor for suspicious activity, and require manual verification of withdrawals. If we detect unusual login patterns from a new device or location, we may ask you to verify your identity before access is granted.
