Reference

Our Terms Shape How Your Account Works

These terms govern your rajakadal slot account from the moment you open it. We keep them clear so you know exactly how deposits, withdrawals, gameplay and account security…

Account verification requiredDANA, OVO, GoPay, QRIS acceptedWithdrawal requests processed daily
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rajakadal slot Our Terms Shape How Your Account Works
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How to Reach Us About Terms Questions

Our support team answers questions about how these terms apply to your account and gameplay.

Live Chat Open your account lobby and tap the help icon in the footer.
Email Support Send questions about these terms to our support address listed in your account settings.
Account Settings Your account page holds links to this full terms document, our privacy notice, and…
YOUR PROTECTION

How We Handle Your Account and Data Under These Terms

These terms describe how we protect your account security, store your personal data, verify your identity before withdrawals, and handle disputes.

Account Security

Your login credentials are encrypted. We require two-factor verification for withdrawal requests. If you suspect unauthorized access, contact support immediately through your account settings.

Data Retention

We keep your account history, transaction records and personal data for the duration of your account plus seven years after closure, or as local law requires. Request deletion or correction through our support channels.

Withdrawal Verification

Before we send funds to your DANA, OVO, GoPay or QRIS wallet, we confirm your identity and check for unusual patterns. This protects both your account and our payment partners.

Dispute Resolution

If you dispute a transaction or believe your account was accessed without permission, open a support ticket with the date and game reference. We investigate within five business days.

Cookie & Tracking Policy

We use cookies to keep you logged in, remember your preferences, and detect fraudulent activity. You can manage cookie settings in your browser; blocking them may disable account access.

Request Your Data

Under these terms, you can request a copy of all personal data we hold about you. Email support with 'data request' in the subject line; we deliver your file within 14 days.

Frequently Asked Questions About Our Terms

These questions cover the most common scenarios players encounter when reading our terms—account eligibility, payment obligations, gameplay rules, and how to dispute charges or access your data.

You must be of legal age in your jurisdiction to open and use an account with us. Account access depends on local law. We require valid contact details and identity verification before your first withdrawal. If local law prohibits your use of our services, your account may be closed without penalty.

Your deposited funds stay in your account wallet indefinitely until you play, withdraw or request a refund. We don't charge dormancy fees or expire your balance. If your account remains inactive for 12 months, we may place a hold pending your contact; reach out to support to reactivate access.

After you request a withdrawal via DANA, OVO, GoPay or QRIS, we verify your identity (usually within one hour). Once verified, funds are sent immediately. Most withdrawals reach your wallet within 5–15 minutes; some may take up to one business day depending on your bank or e-wallet.

Yes, we may update these terms to reflect legal changes, new payment methods, or platform improvements. We'll post any update here 30 days before it takes effect. Continued use of your account after the update date means you accept the new terms. We'll email you the changes at your registered address.

Open a dispute ticket in support within 30 days of the transaction date. Include the game title, time played, and why you believe the charge is incorrect. We investigate with our game logs and payment provider, and respond within five business days with a resolution or explanation.

Your personal data remains yours; we hold it as your service provider. You can request deletion or correction by emailing support with 'data request' in the subject. We'll comply within 14 days unless local law or active disputes require us to retain records longer.

Deposit and withdrawal limits depend on your account status and local regulations. These limits are shown in your account wallet when you initiate a transaction. Contact support if you believe your limits are set incorrectly or need adjustment for a specific reason.

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